Cancellation & Refund Conditions

If you place an order electronically through the website you are using, you are deemed to have accepted the preliminary information form and distance sales contract presented to you.
BUYERS are subject to the provisions of the Consumer Protection Law No. 6502 and the Distance Contracts Regulation (OG: 27.11.2014/29188) and other applicable laws regarding the sale and delivery of the products they purchase.
The payment process for Order Cancellation is initiated within 7 business days following the BUYER sending the request.

The refund payment process for the product return is initiated within 7 business days following the receipt of the Product by the SELLER/PROVIDER.
 

Refunds for Payment by Credit Card

a) Depending on how many installments the BUYER purchased the product in, the bank repays the BUYER in the same installments. The refund to be made by the bank to the BUYER is between the BANK and the BUYER and the SELLER/PROVIDER and/or MANUFACTURER has no responsibility in this regard.

b) After the MANUFACTURER pays the entire price of the product to the bank at once, in case the installment expenditures made from the bank POS are refunded to the BUYER's credit card, the requested refund amounts are transferred by the bank to the holder's accounts in installments in order to prevent the parties involved in the matter from being victimized. If the installment amounts paid by the BUYER until the cancellation of the sale do not coincide with the refund date and the account cut-off dates of the card, 1 (one) refund will be reflected on the card every month and the BUYER will continue to pay the installments he/she paid before the refund for an additional month equal to the number of installments he/she paid before the refund, after the installments of the sale are completed. will be deducted from its receivables and existing debts.

c) In case of returning goods and services purchased by card, the MANUFACTURER cannot pay the BUYER in cash, in accordance with the contract made with the Bank. Refunds of payments made by credit card are made to the same credit card.

Refund for Payment via Money Order/EFT

 

a) Refund is made to the bank account declared by the BUYER.

 

Refund for Payment Made by Gift Certificate


a) Cash refunds cannot be made for orders placed using a gift voucher, the refund is made with a gift voucher.

 

RIGHT OF WITHDRAWAL, PRODUCT RETURN AND EXCHANGE:

 

a) BUYER has the right to withdraw from the contract within 14 (fourteen) days from the delivery date for STANDARD PRODUCT/s without giving any reason or paying any penalty. The period for the BUYER's right of withdrawal begins on the day the BUYER receives the PRODUCT/s in contracts regarding the delivery of goods. However, the BUYER may exercise his right of withdrawal from the establishment of the Contract until the delivery of the PRODUCT/s.

b) In determining the period of right of withdrawal; There is only one order subject but supply, production, stock, etc. In case of PRODUCT(s) delivered on separate dates for reasons such as, the delivery date of the last good will be taken into consideration. For products completed by combining more than one piece, the delivery date of the last piece will be taken into account. In contracts where the same PRODUCT/s are delivered regularly for a certain period of time, the delivery date of the first product will be taken into account.

c) BUYER can request withdrawal by calling the call center at 444 33 44. BUYER can use his right of withdrawal to make cancellation and return transactions by following the instructions in the My Orders section on the website.

 

d) If the BUYER exercises his/her right of withdrawal by notifying the SELLER/PROVIDER in writing or verbally through customer services within 14 (fourteen) days following the delivery of the PRODUCT/s to him/her, if the PRODUCT/s were delivered by the contracted shipping company;

e) SELLER/PROVIDER is obliged to receive the PRODUCT/PRODUCTS sent with the contracted shipping company in the same condition as it was first sold, that is, disassembled, together with the original invoice, from the address where the installation was made, within 7-14 days from the date the request is forwarded to him/her.

f) If the BUYER exercises his/her right of withdrawal by notifying the SELLER/PROVIDER in writing or verbally through customer services within 14 (fourteen) days following the delivery of the PRODUCT/s to him/her, if the PRODUCT/s were delivered by a contracted cargo company. ;

g) The BUYER shall deliver the PRODUCT sent by the contracted cargo company, disassembled, to the SELLER/PROVIDER or an authorized 3rd party within 10 (ten) days from the date on which the BUYER sends the notification to the SELLER/PROVIDER that he/she has exercised his/her right of withdrawal; The invoice of the delivered product, (If the invoice of the product to be returned is issued to a corporate company, it must be sent together with the return invoice issued by the institution when returning it. Order returns whose invoice is issued on behalf of institutions will not be completed unless a RETURN INVOICE is issued.) sample cargo delivery report, located on the back of the invoice. By filling out and signing the withdrawal form, the customer must return the products to be returned complete and undamaged, together with the box, packaging and standard accessories, if any. PRODUCT(s) sent without the documents listed in this article or with missing or damaged items will be subject to a counter-payment.will be sent back to the BUYER and the price will not be refunded.

h) BUYER may return the PRODUCT subject to the right of withdrawal free of charge via the contracted transportation and/or cargo company. In cases where another company is selected other than the transportation and/or cargo company with which the SELLER/PROVIDER has a contract, the PRODUCT sent with the SELLER/PROVIDER's contracted cargo company is requested to be sent with the shipping company, or vice versa, all expenses of the returns will be borne by the BUYER. It will happen. Even though there is a cargo branch with which the SELLER/PROVIDER has an agreement in the BUYER's location, if the product is sent with another company with a counter payment, the shipping fee will be deducted from the price of the product to be returned and the remaining amount will be refunded if any balance remains.

i) After the expiration of the BUYER's right of withdrawal, no arbitrary refunds can be taken for STANDARD PRODUCTS.

 

i) BUYER cannot exercise his right of withdrawal for CUSTOMIZED PRODUCTS.

 

j) In cases where the BUYER requests a refund for CUSTOMIZED PRODUCTS, the SELLER/PROVIDER has the right to receive a refund with a 30% deduction on the CUSTOMIZED PRODUCT price in order not to reject the BUYER's return request. This request is valid for 14 (fourteen) days after the delivery date.

 

k) If the BUYER exercises his right of withdrawal and there is a decrease in the value of the goods due to a reason arising from his fault or if the return becomes impossible, the BUYER is obliged to compensate the SELLER/PROVIDER's damages (cost of the goods, expenses incurred to establish the contract, etc.) in proportion to the BUYER's fault.

l) In case of return requests for PRODUCT/s, TRANSPORTED PRODUCTS will be returned by the SELLER/PROVIDER's own delivery team, and if the delivery of the PRODUCT/s is made by cargo, the PRODUCT returns must be made by the BUYER by cargo. Even if the delivery of the PRODUCT/s whose delivery type is cargo is made by shipping, the return must be made by the BUYER by cargo.

m) Your orders to be placed within the scope of the Ministry of Commerce Earthquake Aid Mobilization are stated in subparagraph (h) of the first paragraph of Article 15 titled Exceptions to the Right of Withdrawal of the Distance Contracts Regulation; You do not have the right to withdraw from your order as it is considered within the scope of the "contract for services that started to be performed with the approval of the consumer before the right of withdrawal expires".

 

PRODUCTS FOR WHICH THE RIGHT OF WITHDRAWAL CANNOT BE EXERCISED:

The right of withdrawal cannot be exercised in contracts subject to the sale of the following products:


- Contracts regarding goods or services whose prices change depending on fluctuations in financial markets and which are not under the control of the SELLER, MANUFACTURER or PROVIDER,


- Contracts regarding goods prepared in line with the BUYER's wishes or personal needs,


- Contracts regarding Hygiene Products,


- Contracts regarding goods that are mixed with other products after delivery and cannot be separated due to their nature,


- Contracts regarding services whose performance started with the approval of the consumer before the right of withdrawal expires,

-Contracts regarding goods determined by the SELLER/PROVIDER to originate from the BUYER, other than the BUYER's usual usage errors,

-· Your orders to be placed within the scope of the Ministry of Commerce Earthquake Aid Mobilization are stated in subparagraph (h) of the first paragraph of Article 15 titled Exceptions to the Right of Withdrawal of the Distance Contracts Regulation; You do not have the right to withdraw from your order as it is considered within the scope of the "contract for services that started to be performed with the approval of the consumer before the right of withdrawal expires".


 

If the BUYER does not maintain the PRODUCT in accordance with its operation, technical specifications and operating instructions within the withdrawal period, it will be responsible for any changes or deteriorations that occur.

 

PROTECTION OF PERSONAL DATA, COMMERCIAL ELECTRONIC MESSAGES AND PRIVACY POLICY

a) The name, surname, e-mail address, T.R. of the BUYER, which are considered personal data in accordance with the Personal Data Protection Law No. 6698 ("KVKK"), the relevant LEGISLATION and the SELLER/PROVIDER's KVKK and Privacy Policy. ID number, address, telephone number, demographic data, financial data, etc. informations; taking orders, providing products and services, developing products and services, solving systemic problems, performing payment transactions, - if prior approval is given - to be used in marketing activities about orders, products and services, updating the BUYER's information and managing and maintaining memberships. For the purpose of executing the distance sales contract and other contracts established between the SELLER/PROVIDER and the SELLER/PROVIDER to provide the technical, logistics and other similar functions of third parties, the above-mentioned data may be collected by the SELLER/PROVIDER, Erciyes Anadolu Holding subsidiaries and third parties and/or organizations. It can be recorded, kept in archives, used, updated, shared, transferred and processed in other ways in accordance with KVKK LEGISLATION. BUYER, SELLER/PROVIDER's business for the specified purposesHe declares and accepts that he expressly consents to the transmission, processing and storage of his personal data to the real and/or legal persons with whom he is affiliated, within the scope of KVKK No. 6698. Processed personal data is deleted, destroyed or anonymized at the end of the required period in accordance with the SELLER/PROVIDER's KVKK and Privacy Policy and the relevant LEGISLATION. BUYER accepts and declares that he can access detailed information about KVKK and relevant LEGISLATION and his rights by reviewing the KVKK Information Text on the SELLER/PROVIDER'S PLATFORM.

b) The privacy rules-policy and conditions briefly stated below (current principles in comprehensive and detailed form in the relevant parts of the PLATFORM) apply to the protection, confidentiality, processing-use, communications and other matters of information on the PLATFORM.

c) Necessary precautions for the security of the information and transactions entered into the PLATFORM by the BUYER have been taken within the system infrastructure of the SELLER/PROVIDER, within today's technical possibilities, according to the nature of the information and transaction. However, since the information in question is entered from the BUYER's device, it is the BUYER's responsibility to take the necessary precautions, including those regarding viruses and similar harmful applications, to ensure that it is protected by the BUYER and cannot be accessed by unrelated persons.

d) In addition to and confirming the permissions-approvals regarding personal data and commercial electronic communications given by the BUYER in other ways; The information obtained during the BUYER's membership and shopping in the PLATFORM is shared with the SELLER/PROVIDER, ERCIYES ANADOLU HOLDİNG A.Ş. Provision of various products/services and all kinds of information, advertising-promotion, communication, promotion, sales, marketing, store card, credit card and membership by its current and future subsidiaries, affiliates, partners, successors and/or third parties/organizations determined by them. For electronic and other commercial-social communications to be made for the purpose of applications, it can be recorded indefinitely or for a period to be foreseen by the mentioned ones and their successors, can be stored in printed / magnetic archives, can be updated, shared, transferred, transferred, used and processed in other ways when deemed necessary. These data may also be forwarded to the relevant authorities and Courts when required by law. The BUYER consents and allows the use, sharing, processing of his/her current and new personal and non-personal information in accordance with the legislation on the protection of personal data and electronic commerce legislation within the scope of above and the making of commercial and non-commercial electronic communications and other communications.

e) BUYER may stop data use-processing and/or communications at any time by reaching the SELLER/PROVIDER through the specified communication channels in accordance with the law or by using the right of rejection in electronic communications sent to him/her. According to the BUYER's clear notification on this matter, personal data processing and/or communications to the party are stopped within the legal maximum period; In addition, if he wishes, his information, other than what is legally required and/or possible to be preserved, will be deleted from the data recording system or anonymized so that his identity cannot be determined. If the BUYER wishes, the transactions related to the processing of his personal data, the persons to whom it is transferred, correction of it if it is incomplete or inaccurate, notification of the corrected information to the relevant third parties, deletion or destruction of the data, objection to the emergence of a result against him by analyzing it with automatic systems, objection to the emergence of a result against him, You can always contact the SELLER/PROVIDER through the above communication channels and get information on issues such as compensation in case of loss due to processing. Applications and requests regarding these matters will be fulfilled within the legal maximum periods or may not be accepted after the legal justification is explained to the party.

f) MANUFACTURER/SELLER/PROVIDER reserves the right to make any changes it may deem necessary in the above matters; These changes are valid from the moment they are announced by the MANUFACTURER/SELLER/PROVIDER via the PLATFORM or other appropriate methods.

g) SMS/text message, instant notification to the BUYER by the SELLER/PROVIDER for credit card and membership information, transactions and applications for the purposes of promotion, advertising, communication, promotion, sales and marketing regarding all kinds of products and services, in accordance with the applicable legislation. Commercial electronic communications can be made via automatic dialing, computer, telephone, e-mail/mail, fax and other electronic communication tools, and the BUYER has agreed to have commercial electronic messages sent to him. BUYER accepts and declares that the MANUFACTURER may engage in the above-mentioned communication activities towards him/her, but will receive permission again in case of an update or change.

h) On other sites accessed from the PLATFORM, their own privacy-security policies and terms of use apply, regardless of any disputes that may arise.The MANUFACTURER/SELLER/PROVIDER is not responsible for any negative consequences.

i) BUYER accepts and declares that he can access detailed information about KVKK and relevant legislation and his rights by reviewing the KVKK Information Text on the website.

 

CONSUMER RIGHTS - WITHDRAWAL - CANCELLATION RETURN CONDITIONS

If you place an order electronically through the website you are using, you are deemed to have accepted the preliminary information form and distance sales contract presented to you.
BUYERS are subject to the provisions of the Consumer Protection Law No. 6502 and the Distance Contracts Regulation (OG: 27.11.2014/29188) and other applicable laws regarding the sale and delivery of the products they purchase.
The payment process for Order Cancellation is initiated within 7 business days following the BUYER sending the request.

The refund payment process for the product return is initiated within 7 business days following the receipt of the Product by the SELLER/PROVIDER.
 

Refunds for Payment by Credit Card

a) Depending on how many installments the BUYER purchased the product in, the bank repays the BUYER in the same installments. The refund to be made by the bank to the BUYER is between the BANK and the BUYER and the SELLER/PROVIDER and/or MANUFACTURER has no responsibility in this regard.


b) After the MANUFACTURER pays the entire price of the product to the bank at once, in case the installment expenditures made from the bank POS are refunded to the BUYER's credit card, the requested refund amounts are transferred by the bank to the holder's accounts in installments in order to prevent the parties involved in the matter from being victimized. If the installment amounts paid by the BUYER until the cancellation of the sale do not coincide with the refund date and the account cut-off dates of the card, 1 (one) refund will be reflected on the card every month and the BUYER will continue to pay the installments he/she paid before the refund for an additional month equal to the number of installments he/she paid before the refund, after the installments of the sale are completed. will be deducted from its receivables and existing debts.


c) In case of returning goods and services purchased by card, the MANUFACTURER cannot pay the BUYER in cash, in accordance with the contract made with the Bank. Refunds of payments made by credit card are made to the same credit card.

Refund for Payment via Money Order/EFT

a) Refund is made to the bank account declared by the BUYER.

 

Refund for Payment Made by Gift Certificate


a) Cash refunds cannot be made for orders placed using a gift voucher, the refund is made with a gift voucher.

 

RIGHT OF WITHDRAWAL, PRODUCT RETURN AND EXCHANGE:

 

a) BUYER has the right to withdraw from the contract within 14 (fourteen) days from the delivery date for STANDARD PRODUCT/s without giving any reason or paying any penalty. The period for the BUYER's right of withdrawal begins on the day the BUYER receives the PRODUCT/s in contracts regarding the delivery of goods. However, the BUYER may exercise his right of withdrawal from the establishment of the Contract until the delivery of the PRODUCT/s.

b) In determining the period of right of withdrawal; There is only one order subject but supply, production, stock, etc. In case of PRODUCT(s) delivered on separate dates for reasons such as, the delivery date of the last good will be taken into consideration. For products completed by combining more than one piece, the delivery date of the last piece will be taken into account. In contracts where the same PRODUCT/s are delivered regularly for a certain period of time, the delivery date of the first product will be taken into account.

c) BUYER can request withdrawal by calling the call center at 444 33 44. BUYER can use his right of withdrawal to make cancellation and return transactions by following the instructions in the My Orders section on the website.

 

d) If the BUYER exercises his/her right of withdrawal by notifying the SELLER/PROVIDER in writing or verbally through customer services within 14 (fourteen) days following the delivery of the PRODUCT/s to him/her, if the PRODUCT/s were delivered by the contracted shipping company;

e) SELLER/PROVIDER is obliged to receive the PRODUCT/PRODUCTS sent with the contracted shipping company in the same condition as it was first sold, that is, disassembled, together with the original invoice, from the address where the installation was made, within 7-14 days from the date the request is forwarded to him/her.

f) If the BUYER exercises his/her right of withdrawal by notifying the SELLER/PROVIDER in writing or verbally through customer services within 14 (fourteen) days following the delivery of the PRODUCT/s to him/her, if the PRODUCT/s were delivered by a contracted cargo company. ;

g) The BUYER shall deliver the PRODUCT sent by the contracted cargo company, disassembled, to the SELLER/PROVIDER or an authorized 3rd party within 10 (ten) days from the date on which the BUYER sends the notification to the SELLER/PROVIDER that he/she has exercised his/her right of withdrawal; invoice of the delivered product, (If the invoice of the product to be returned is issued to a corporate company, it must be sent together with the return invoice issued by the institution when returning it. Order returns whose invoice is issued on behalf of institutions will not be completed unless a RETURN INVOICE is issued.) sample of cargo delivery report, invoiceBy filling out and signing the withdrawal form on the back of the product, the customer must return the products to be returned complete and undamaged, together with the box, packaging and standard accessories, if any. PRODUCT/s sent without the documents listed in this article or incomplete or damaged will be sent back to the BUYER with a counter payment and the price will not be refunded.

h) BUYER may return the PRODUCT subject to the right of withdrawal free of charge via the contracted transportation and/or cargo company. In cases where another company is selected other than the transportation and/or cargo company with which the SELLER/PROVIDER has a contract, the PRODUCT sent with the SELLER/PROVIDER's contracted cargo company is requested to be sent with the shipping company, or vice versa, all expenses of the returns will be borne by the BUYER. It will happen. Even though there is a cargo branch with which the SELLER/PROVIDER has an agreement in the BUYER's location, if the product is sent with another company with a counter payment, the shipping fee will be deducted from the price of the product to be returned and the remaining amount will be refunded if any balance remains.

i) After the expiration of the BUYER's right of withdrawal, no arbitrary refunds can be taken for STANDARD PRODUCTS.

 

i) BUYER cannot exercise his right of withdrawal for CUSTOMIZED PRODUCTS.

 

j) In cases where the BUYER requests a refund for CUSTOMIZED PRODUCTS, the SELLER/PROVIDER has the right to receive a refund with a 30% deduction on the CUSTOMIZED PRODUCT price in order not to reject the BUYER's return request. This request is valid for 14 (fourteen) days after the delivery date.

 

k) If the BUYER exercises his right of withdrawal and there is a decrease in the value of the goods due to a reason arising from his fault or if the return becomes impossible, the BUYER is obliged to compensate the SELLER/PROVIDER's damages (cost of the goods, expenses incurred to establish the contract, etc.) in proportion to the BUYER's fault.

l) In case of return requests for PRODUCT/s, TRANSPORTED PRODUCTS will be returned by the SELLER/PROVIDER's own delivery team, and if the delivery of the PRODUCT/s is made by cargo, the PRODUCT returns must be made by the BUYER by cargo. Even if the delivery of the PRODUCT/s whose delivery type is cargo is made by shipping, the return must be made by the BUYER by cargo.

 

PRODUCTS FOR WHICH THE RIGHT OF WITHDRAWAL CANNOT BE EXERCISED:

The right of withdrawal cannot be exercised in contracts subject to the sale of the following products:


- Contracts regarding goods or services whose prices change depending on fluctuations in financial markets and which are not under the control of the SELLER, MANUFACTURER or PROVIDER,


- Contracts regarding goods prepared in line with the BUYER's wishes or personal needs,


- Contracts regarding Hygiene Products,


- Contracts regarding goods that are mixed with other products after delivery and cannot be separated due to their nature,


- Contracts regarding services whose performance started with the approval of the consumer before the right of withdrawal expires,

-Contracts regarding goods determined by the SELLER/PROVIDER to originate from the BUYER, other than the BUYER's usual usage errors,

 

If the BUYER does not maintain the PRODUCT in accordance with its operation, technical specifications and operating instructions within the withdrawal period, it will be responsible for any changes or deteriorations that occur.

 

PROTECTION OF PERSONAL DATA, COMMERCIAL ELECTRONIC MESSAGES AND PRIVACY POLICY

a) The name, surname, e-mail address, T.R. of the BUYER, which are considered personal data in accordance with the Personal Data Protection Law No. 6698 ("KVKK"), the relevant LEGISLATION and the SELLER/PROVIDER's KVKK and Privacy Policy. ID number, address, telephone number, demographic data, financial data, etc. informations; taking orders, providing products and services, developing products and services, solving systemic problems, performing payment transactions, - if prior approval is given - to be used in marketing activities about orders, products and services, updating the BUYER's information and managing and maintaining memberships. For the purpose of executing the distance sales contract and other contracts established between the SELLER/PROVIDER and the SELLER/PROVIDER to provide the technical, logistics and other similar functions of third parties, the above-mentioned data may be collected by the SELLER/PROVIDER, Erciyes Anadolu Holding subsidiaries and third parties and/or organizations. It can be recorded, kept in archives, used, updated, shared, transferred and processed in other ways in accordance with KVKK LEGISLATION. BUYER declares and accepts that he expressly consents to the transmission, processing and storage of his personal data to real and/or legal persons with whom the SELLER/PROVIDER cooperates for the specified purposes, within the scope of KVKK No. 6698. Processed personal data is deleted, destroyed or anonymized at the end of the required period in accordance with the SELLER/PROVIDER's KVKK and Privacy Policy and the relevant LEGISLATION. BUYER can access detailed information about KVKK and relevant LEGISLATION and his rights by reviewing the KVKK Information Text on the SELLER/PROVIDER'S PLATFORM.He accepts and declares that he will know.

b) The privacy rules-policy and conditions briefly stated below (current principles in comprehensive and detailed form in the relevant parts of the PLATFORM) apply to the protection, confidentiality, processing-use, communications and other matters of information on the PLATFORM.

c) Necessary precautions for the security of the information and transactions entered into the PLATFORM by the BUYER have been taken within the system infrastructure of the SELLER/PROVIDER, within today's technical possibilities, according to the nature of the information and transaction. However, since the information in question is entered from the BUYER's device, it is the BUYER's responsibility to take the necessary precautions, including those regarding viruses and similar harmful applications, to ensure that it is protected by the BUYER and cannot be accessed by unrelated persons.

d) In addition to and confirming the permissions-approvals regarding personal data and commercial electronic communications given by the BUYER in other ways; The information obtained during the BUYER's membership and shopping in the PLATFORM is shared with the SELLER/PROVIDER, ERCIYES ANADOLU HOLDİNG A.Ş. Provision of various products/services and all kinds of information, advertising-promotion, communication, promotion, sales, marketing, store card, credit card and membership by its current and future subsidiaries, affiliates, partners, successors and/or third parties/organizations determined by them. For electronic and other commercial-social communications to be made for the purpose of applications, it can be recorded indefinitely or for a period to be foreseen by the mentioned ones and their successors, can be stored in printed / magnetic archives, can be updated, shared, transferred, transferred, used and processed in other ways when deemed necessary. These data may also be forwarded to the relevant authorities and Courts when required by law. The BUYER consents and allows the use, sharing, processing of his/her current and new personal and non-personal information in accordance with the legislation on the protection of personal data and electronic commerce legislation within the scope of above and the making of commercial and non-commercial electronic communications and other communications.

e) BUYER may stop data use-processing and/or communications at any time by reaching the SELLER/PROVIDER through the specified communication channels in accordance with the law or by using the right of rejection in electronic communications sent to him/her. According to the BUYER's clear notification on this matter, personal data processing and/or communications to the party are stopped within the legal maximum period; In addition, if he wishes, his information, other than what is legally required and/or possible to be preserved, will be deleted from the data recording system or anonymized so that his identity cannot be determined. If the BUYER wishes, the transactions related to the processing of his personal data, the persons to whom it is transferred, correction of it if it is incomplete or inaccurate, notification of the corrected information to the relevant third parties, deletion or destruction of the data, objection to the emergence of a result against him by analyzing it with automatic systems, objection to the emergence of a result against him, You can always contact the SELLER/PROVIDER through the above communication channels and get information on issues such as compensation in case of loss due to processing. Applications and requests regarding these matters will be fulfilled within the legal maximum periods or may not be accepted after the legal justification is explained to the party.

f) MANUFACTURER/SELLER/PROVIDER reserves the right to make any changes it may deem necessary in the above matters; These changes are valid from the moment they are announced by the MANUFACTURER/SELLER/PROVIDER via the PLATFORM or other appropriate methods.

g) SMS/text message, instant notification to the BUYER by the SELLER/PROVIDER for credit card and membership information, transactions and applications for the purposes of promotion, advertising, communication, promotion, sales and marketing regarding all kinds of products and services, in accordance with the applicable legislation. Commercial electronic communications can be made via automatic dialing, computer, telephone, e-mail/mail, fax and other electronic communication tools, and the BUYER has agreed to have commercial electronic messages sent to him. BUYER accepts and declares that the MANUFACTURER may engage in the above-mentioned communication activities towards him/her, but will receive permission again in case of an update or change.

h) Other sites accessed from the PLATFORM have their own privacy-security policies and terms of use, and the MANUFACTURER/SELLER/PROVIDER is not responsible for any disputes that may arise and their negative consequences.

i) BUYER accepts and declares that he can access detailed information about KVKK and relevant legislation and his rights by reviewing the KVKK Information Text on the website.

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